HOW TO PLACE AN ONLINE ORDER
Selecting your goods
Visit the online shop by clicking on the link to “shop” in the top menu bar.
The products sold in the online shop are displayed down the left-hand menu. Select the product you wish to buy by clicking on the name in the list.
If you have not used k1 Yarns online shop before, please register and log-in using the link “log in” in the left-hand margin.
Customers who have used the online shop before should log-in as well before commencing shopping.
On the product page, scroll down to select the specific product by clicking its image or name. .
The webpage displays an appropriate message indicating whether the item is in stock or not.
You may place an order for an item that is indicated as out of stock, as it may be in stock again when the order is picked and despatched. However, if the item is not in stock at the time that order is processed, the delivery of your goods may be delayed subject to our re-stocking or special ordering (see Shipping and Returns).
Enter the number of items required, and click the “Add” button. Doing this places the items in online shopping basket. Continue to shop as you wish.
Product descriptions
All the information on the k1 Yarns online shop website is accurate to the best of our knowledge. However, we cannot guarantee that all product descriptions are current and error free. We will correct errors as soon as they are brought to our attention. Colour names and swatches are for your convenience only. Because of the difference in which computer screens display colours, the colour that you see may not match the actual colour of the yarn. If a product you have ordered is not as described, you may cancel your order and return the Goods to us in an unused re-saleable condition for a refund (please see Shipping and Returns section). For a full refund, you must contact us in writing (by email or by letter, see below), but not by telephone, within seven days, and goods must be returned unopened and in a re-saleable condition. We do not accept returns on patterns and books.
Viewing your shopping cart
The contents of your basket may be viewed by clicking on the 'shopping cart' button at the top right corner of the page. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We only accept payment in Sterling.
Making payments & card security
Next, you will be asked to provide your payment details.
We accept all Visa and Mastercard credit and debit cards. Payments to the k1 Yarns online shop are made via the SagePay secure payment system. For more information on SagePay on-line payment security please visit www.sagepay.com
When you have finished shopping, click the “View and Checkout” button.
When you are happy that the basket contains the items you wish to purchase, simply click the “checkout” button.
Checking out
If you are signed in then follow the step-by-step instructions to complete your purchase. If you have not registered previously then you will be asked to do so at this point.
If you have a discount/gift voucher you will be asked to enter the number during the checkout process. Your order is accepted once payment is received. You will receive a confirmation of your order by email.
Tax
In the case of orders made by customers resident outside the European Union (EU) and delivering to an address outside the EU, then VAT will be removed from the cost of goods. For all other orders, prices include VAT as required by UK law. The cost of carriage is inclusive of VAT irrespective of the address of the customer or the delivery address.
DISCLAIMER
Our liability to you in contract law or in tort or otherwise howsoever arising in relation to these terms and conditions is limited to our charges for the goods. We will not be liable to you for any loss or destruction of the goods, temporary or otherwise, which occurs following use or application of the goods except and to the extent that it is caused by the wilful default of one of our employees. Although we will endeavour to ensure that the goods are safe to use, we will not, except insofar as it cannot exclude its liability for death or personal injury caused by its negligence, be liable for any damage (physical or otherwise), loss or expense caused either directly or indirectly by use.
We will not liable for any breach of these terms and conditions caused by matters beyond our reasonable control including acts of God, fire, lightning, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), weather of exceptional severity or acts of local or central government or other authorities.
We reserve the right not to sell to any prospective customer at our sole discretion.
SUB-CONTRACTING AND ASSIGNMENT
We may sub-contract any or all of its rights or obligations hereunder and may assign the benefit and burden of its rights and obligations hereunder to any other entity.
ENTIRE AGREEMENT
These terms and conditions constitute the entire agreement between the parties on the subject matter contained herein and supersedes all representations, communications and prior agreements between the parties in that regard. Each party acknowledges that upon entering into this Contract it does not rely and has not relied on any representation (whether negligent or innocent), statement or warranty made or agreed to by any person (whether a party to this Contract or not) except those expressly referred to in this Contract. the only remedy available in respect of any misrepresentation or untrue statement made to either party shall be a claim for damages for breach of contract under this Contract. This clause shall not apply to any statement, representation or warranty made fraudulently, or to any provision of this Contract which was induced by fraud for which the remedies available shall be those available under the law governing this Contract.
THIRD-PARTY RIGHTS
A person who is not a party to this Contract has no rights under the Contracts (Rights of Third Parties) Act of 1999 to enforce any term of this Contract, but this does not affect any other right or remedy of a third party.
SERVICE OF NOTICES
Any written notice required by this Contract should be sent to the address of the intended recipient shown overleaf. Notices can be sent by hand or by post.
GOVERNING LAW AND JURISDICTION
This Contract and any relevant interaction between the parties shall be governed by and construed in accordance with the laws of Scotland and both parties agree to submit to the non-exclusive jurisdiction of the courts of Scotland in relation to any claim, dispute or difference which may arise hereunder or in relation to any relevant interaction between the parties prior to this Contract.
DEFINITIONS
In these terms and conditions the following words shall have the meanings given in this section:
“Contract” means either (a) the set of web pages completed by the customer, which provide details of goods required, customer delivery address, payment card details, etc, and which incorporate the terms and conditions set out herein, and is concluded by us despatching the goods to you, or (b) if the order is taken on the telephone, the contract is concluded by us despatching the goods to you;
“'Goods” means any goods and/or material supplied by us to you and available for sale on this website or at our shop.
“k1 Yarns”, "k1 Yarns Ltd. “Us” or We” means k1 Yarns Ltd., from the address
89 West Bow, Edinburgh EH1 2JP, Scotland.
“'Rights” means all copyright, design rights (whether registered or unregistered), patents, rights in trade marks (whether registered or unregistered), database rights or other intellectual property rights in this website and the goods, for the full term of those rights, worldwide.
“'You” means the person, firm or company placing the order in the terms set out herein.
